International Journal of Innovation, Management and Technology, Vol. 2, No. 3, June 2011 Measuring redeeming(prenominal) Supply Chain Management Processes: The Application of the Q-Sort Technique Sakun Boon-itt and Chanida Pongpanarat for particular constructs or scales reflecting a do egress range practices. Thus, in that location has been subatomic research to date on religious service impart fibril related to the schooling of sound step constructs or scales. For this reason, it is needed for researchers to operationalize and validate confirmablely sound scales to measure the service picture chain processes. The aim of this study is to develop a meaning(prenominal) scale to measure service issue chain central point processes. For this reason, it is necessary to find appropriate methodologies to develop fat empirical scales to measure supply chain integration. In former(a) words, there is a need for researchers to operationalize and validate scales to measu re the supply chain management practices in service industry. The Q-sort technique could be adept in this regard [2]. In this study, the basic subprogram is to urinate 12 practitioners working in the service calling acting as respondents.
The scales were sorted into several crowds, with each group alike(p) to a specific dimension (process), based on the similarities and differences among them. liken to [3], there are seven theoretical processes of service supply chain including: (1) Demand Management, (2) Capacity and Resource Management, (3) Customer family Management, (4) Supplier Relationship Management, (5) Order Process Management, (6) Service ! nucleus Management, and (7) Information and Technology Management. This paper applies the Q-sort technique to the scale development process in order to address the reliability and cogency problems caused by subjectivity of the supply chain management in service. In other words, this study provides an overview of Q-sort technique to test whether these constructs could be described...If you want to get a full essay, order it on our website: OrderCustomPaper.com
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